Last updated on 26-01-2026 18:53:06
These Terms and Conditions, along with privacy policy or other terms ("Terms") constitute a binding agreement by and between Klock ("Website Owner" or "we" or "us" or "our") and you ("you" or "your") and relate to your use of our website, services, and software (collectively, "Services").
By using our website and availing the Services, you agree that you have read and accepted these Terms (including the Privacy Policy). We reserve the right to modify these Terms at any time and without assigning any reason. It is your responsibility to periodically review these Terms to stay informed of updates.
Klock is an uptime monitoring service that allows you to monitor the availability and performance of your websites, APIs, and other online services. The Service provides real-time alerts, analytics, reporting features, and incident management capabilities to help you maintain reliable uptime for your services.
To access and use the Services, you agree to provide true, accurate and complete information to us during and after registration, and you shall be responsible for all acts done through the use of your registered account.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials offered on this website or through the Services, for any specific purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of our Services and the website is solely at your own risk and discretion. You are required to independently assess and ensure that the Services meet your requirements.
The contents of the Website and the Services, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, are proprietary to Us and you will not have any authority to claim any intellectual property rights, title, or interest in its contents. All trademarks, service marks, and trade names are proprietary to Klock or other respective owners.
You acknowledge that unauthorized use of the Website or the Services may lead to action against you as per these Terms or applicable laws. This includes, but is not limited to, unauthorized access, reverse engineering, copying, modifying, or distributing any part of the Services without our express written permission.
You agree to pay us the charges associated with availing the Services. All fees are billed in advance on a recurring basis according to your selected subscription plan. You are responsible for providing accurate billing information and maintaining valid payment methods. Failure to pay may result in suspension or termination of your account.
You agree not to use the website and/or Services for any purpose that is unlawful, illegal or forbidden by these Terms, or Indian or local laws that might apply to you. Prohibited activities include, but are not limited to:
You agree and acknowledge that website and the Services may contain links to other third party websites. On accessing these links, you will be governed by the terms of use, privacy policy and such other policies of such third party websites. We are not responsible for the content, privacy practices, or terms of service of any third-party websites.
You understand that upon initiating a transaction for availing the Services, you are entering into a legally binding and enforceable contract with us for the Services. By subscribing to a plan or using our paid Services, you agree to be bound by these Terms and our Cancellation & Refund Policy.
You shall be entitled to claim a refund of the payment made by you in case we are not able to provide the Service. The timelines for such return and refund will be according to the specific Service you have availed or within the time period provided in our Cancellation & Refund Policy. In case you do not raise a refund claim within the stipulated time, then this would make you ineligible for a refund.
Notwithstanding anything contained in these Terms, the parties shall not be liable for any failure to perform an obligation under these Terms if performance is prevented or delayed by a force majeure event, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, network infrastructure failures, or any other event beyond the reasonable control of either party.
To the maximum extent permitted by law, Klock shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses arising from your use of the Services. Our total liability shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.
We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use the Service will immediately cease, and we may delete your account and data in accordance with our data retention policies.
These Terms and any dispute or claim relating to it, or its enforceability, shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.
All disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka, India. You agree to submit to the personal jurisdiction of such courts for the purpose of litigating any such disputes.
All concerns or communications relating to these Terms must be communicated to us using the contact information provided on this website. You can reach us through your account dashboard or email support@klock.online. We will respond to your inquiries within 24-48 hours during business days.